What Our Customers Say About Us

We care what our customers think of us and so should you. We are partners in your business and your success is ours.
Reviews
5.0
35 reviews

2 years ago

Excellent work of high-level professionals. If you want to have a home without problems, only with them. I will also buy the next house with NYME. Thanks a lot.
Excellent work of high-level professionals. If you want to have a home without problems, only with them. I will also buy the next house with NYME. Thanks a lot.
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3 years ago

I’ve bought my first house recently, which wouldn’t be possible without Eugene’s and Sammy’s help! Despite the fact that the process of getting loan is a very tedious one, they have guided me through very gently and carefully! They demonstrated great att ...
I’ve bought my first house recently, which wouldn’t be possible without Eugene’s and Sammy’s help! Despite the fact that the process of getting loan is a very tedious one, they have guided me through very gently and carefully! They demonstrated great attention to details! Thank you team! I hope you’ll help with me my next endeavours! Cheers, Dima
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3 years ago

Great working with New York Mortgage exchange! Very professional, very fast on responding. Was pleasure to have them helping with our new home. Looking forward on working with them again
Great working with New York Mortgage exchange! Very professional, very fast on responding. Was pleasure to have them helping with our new home. Looking forward on working with them again
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4 years ago

The team at NYME went above and beyond in helping me purchase my first home. They had outstanding communication. Sammy checks in with me frequently to share updates, as well as to give precise instructions on what I have to do next. Any questions that I a ...
The team at NYME went above and beyond in helping me purchase my first home. They had outstanding communication. Sammy checks in with me frequently to share updates, as well as to give precise instructions on what I have to do next. Any questions that I asked, whether it was through email, text, or a phone call, were quickly responded to. The mortgage rate that they got me was great. Thank you so much Sammy & Eugene! It was such a great experience!
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4 years ago

Working with Eugene and Sammy and NYME couldn’t have been better! They were attentive, prompt, and very professional. Any and all inquires were addressed throughly and with great care that we were fully informed throughout the entire process. We couldn’t ...
Working with Eugene and Sammy and NYME couldn’t have been better! They were attentive, prompt, and very professional. Any and all inquires were addressed throughly and with great care that we were fully informed throughout the entire process. We couldn’t be happier with the results, and if the opportunity arises again, not only we will definitely utilize the services of Eugene, Sammy and NYME, we will also refer them to all of our friends and colleagues.
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4 years ago

Eugene and his team at New York Mortgage Exchange were fantastic during our home refinance. They patiently walked us through all options available and remand attentive throughout the entire process. We highly recommend NYME!
Eugene and his team at New York Mortgage Exchange were fantastic during our home refinance. They patiently walked us through all options available and remand attentive throughout the entire process. We highly recommend NYME!
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4 years ago

Excellent service !
Excellent service !
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4 years ago

There is a reason why this company has so many 5-star ratings - they are amazing! Sammy and Eugene were prompt, professional, and courteous. Sammy was patient and thorough answering all of my questions. Got a better rate. Eugene and Sammy kept the ball ro ...
There is a reason why this company has so many 5-star ratings - they are amazing! Sammy and Eugene were prompt, professional, and courteous. Sammy was patient and thorough answering all of my questions. Got a better rate. Eugene and Sammy kept the ball rolling and the process was completed in the time frame promised. There were absolutely no surprises at the closing. An excellent job! All of my questions were answered in a timely and professional manner. Anyone that is considering purchasing or refinancing should seriously consider New York Mortgage Exchange, you will not be disappointed.
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4 years ago

As a first time home buyer, I started my journey not even being sure if I was "mortgage-worthy". Mikhail D. took my hand and held it every step of the way. His expert knowledge was evident from the outset and it was a source of constant reassurance. I ...
As a first time home buyer, I started my journey not even being sure if I was "mortgage-worthy". Mikhail D. took my hand and held it every step of the way. His expert knowledge was evident from the outset and it was a source of constant reassurance. I really felt his personal interest in helping me achieve this goal; almost like a fatherly care. He was the real MVP of everyone involved and I cannot show my appreciation enough! I would also like to thank Sammy G. for her thoroughness, efficiency and vigilance in processing all the paperwork. I think the sincerest "thank you" is a referral and I would refer Eugene and the NYME Team without hesitation. I am a proud homeowner with sheer gratitude!
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4 years ago

One of the most seamless mortgage processes that I have experienced. Extremely responsive and professional. Accommodated all my needs to do whole process remotely and saved time by having a modern way to digitize all documents. Would use again
One of the most seamless mortgage processes that I have experienced. Extremely responsive and professional. Accommodated all my needs to do whole process remotely and saved time by having a modern way to digitize all documents. Would use again
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4 years ago

Awesome service, exceptional customer service. Extremely knowledgeable staff
Awesome service, exceptional customer service. Extremely knowledgeable staff
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4 years ago

I worked closely with the NYME to purchase a co-op in NY. I could not have done this without this company. They are beyond knowledgeable and very responsive. There was much to be done to complete the task of obtaining a mortgage. Ted and Sammy made the pr ...
I worked closely with the NYME to purchase a co-op in NY. I could not have done this without this company. They are beyond knowledgeable and very responsive. There was much to be done to complete the task of obtaining a mortgage. Ted and Sammy made the process seamless. They are trustworthy and on top of everything that needed to be done to make this successful. Ted and Sammy showed through for every step of this. This would not have been possible if it was not for them and their true diligence. Now we are enjoying our new home that has been a true blessing. I thank this company a million times! I recommend NYME to everyone that I know.
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4 years ago

Extremely efficient, professional, and effective. This company handled my refinance application quickly and with the best possible result. Communication is easy - all my questions and concerns were answered immediately, clearly, and to the point. Will use ...
Extremely efficient, professional, and effective. This company handled my refinance application quickly and with the best possible result. Communication is easy - all my questions and concerns were answered immediately, clearly, and to the point. Will use NY Mortgage Exchange again, if the need arises, and can highly recommend.
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4 years ago

NYME - Eugene, Ted and Sammy are a great team!! With multiple properties and no funds and one multifamily that had no mortgage. That being said, my journey shopping for a mortgage started in begining of 2018 going to multiple banks and getting denied for ...
NYME - Eugene, Ted and Sammy are a great team!! With multiple properties and no funds and one multifamily that had no mortgage. That being said, my journey shopping for a mortgage started in begining of 2018 going to multiple banks and getting denied for a frustrating year and only option left is to sell. One day before putting the "sell" option on the table, i came across NYME online. They have great reviews but was still very skeptical bc of being denied multiple times with other banks. Last month (Aug2021) I had my second closing with a great rate. It was a difficult situation and journey but NYME came through with their professionalism and knowledge. Now I'm working with them (NEW YORK MORTGAGE EXCHANGE) on other projects and recommending NYME to friends and family. Can't thank the team enough and dont know where i would be today without their assistance and knowledge. Thank you NYME!!!
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5 years ago

My go to mortgage brokers! they make it happen and will have my business for life. You will not be disappointed working with Ted and Eugene.
My go to mortgage brokers! they make it happen and will have my business for life. You will not be disappointed working with Ted and Eugene.
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My mother recently worked with this company and writes: “My first experiencing in refinancing my home literally brought me to tears. Subsequently, a friend referred me to Ted Volynets, Vice-President of New York Mortgage Exchange. What a complete turnarou ...
My mother recently worked with this company and writes: “My first experiencing in refinancing my home literally brought me to tears. Subsequently, a friend referred me to Ted Volynets, Vice-President of New York Mortgage Exchange. What a complete turnaround! Ted is a kind, knowledgeable, efficient lender, who patiently responded to my communications, as well as frequently calling me with questions and clarifications regarding the loan process. Recently we successfully closed, lifting a financial burden from my seventy-six year old shoulders. I call him the perfect blending of head and heart. This is the highest recommendation I can give!” -Marylou S.
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5 years ago

I could not have closed on my first home without New York Mortgage Exchange! When I was introduced to New York Mortgage Exchange, I was entering the market as a first time buyer. I did not know where to start and had a lot of questions. I explained to ...
I could not have closed on my first home without New York Mortgage Exchange! When I was introduced to New York Mortgage Exchange, I was entering the market as a first time buyer. I did not know where to start and had a lot of questions. I explained to them what my expectations were in terms of my financial needs, closing time and other particulars. From the very beginning they were very responsive, knowledgeable and straightforward. Eugene and Ted made themselves available to me at pretty much all the time via email, texts and phone. It was not an easy roller coaster. Eugene went above and beyond for me on this transaction. From pre-approval to closing I felt supported throughout the entire process. They kept me informed throughout the entire process, and did their best to calm my fears in taking one of the biggest steps of my life. I consider myself lucky having them by my side and without any hesitance would recommend them to anyone on the market of buying. I am now a proud home owner!
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5 years ago

The absolute best! Extremely informative, helpful, responsible, and patient. It was a pleasure working with Ted and Eugene. I would recommend them to anyone and will definitely work with them in the future!
The absolute best! Extremely informative, helpful, responsible, and patient. It was a pleasure working with Ted and Eugene. I would recommend them to anyone and will definitely work with them in the future!
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6 years ago

Great people to work with. They helped me refinance my investment property. I would use them again if I ever need to!
Great people to work with. They helped me refinance my investment property. I would use them again if I ever need to!
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6 years ago

Eugene and Ted are so professional! They were very reassuring, thorough, and pleasant! They were also very helpful giving us referrals so that every aspect of the mortgage process went smoothly! Highly recommend!
Eugene and Ted are so professional! They were very reassuring, thorough, and pleasant! They were also very helpful giving us referrals so that every aspect of the mortgage process went smoothly! Highly recommend!
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7 years ago

I recently closed a deal on a co-op purchase in Brooklyn with the help of Ted and Eugene at NYME. Not only do they really know their stuff, but they're highly responsive, and always made time to address my many questions and concerns. As a first-time buye ...
I recently closed a deal on a co-op purchase in Brooklyn with the help of Ted and Eugene at NYME. Not only do they really know their stuff, but they're highly responsive, and always made time to address my many questions and concerns. As a first-time buyer, the loan process felt very overwhelming. But Ted and Eugene assisted every step of the way, from finding a lender, to securing a rate and preparing for closing. Great guys to work with; I would definitely recommend them!
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8 years ago

This company is very organized. They will be with you through every step of the way. Any issues that come up, they fix it. I definitely recommend this company.
This company is very organized. They will be with you through every step of the way. Any issues that come up, they fix it. I definitely recommend this company.
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8 years ago

I would like to thank New York Mortgage Exchange and Eugene personally, for making my home buying experience easy and uneventful. When I inquire at the bank , I felt I was another number in a pot, where form Eugene I got personal attention. He was always ...
I would like to thank New York Mortgage Exchange and Eugene personally, for making my home buying experience easy and uneventful. When I inquire at the bank , I felt I was another number in a pot, where form Eugene I got personal attention. He was always pleasant and knowledgeable about every question that I had and patience, patience, patience . I would love to work with Eugene again on any future purchases or refinancing I may have. I used this broker in the past and my experience was great, and I used his services recently for refinancing, and it's only got better. Eugene was responsive, helpful, and patient throughout the entire process – and my closing was as smooth as can be. Thank you so much Eugene. I’m extremely grateful! I would certainly recommend New York Mortgage Exchange to anyone.
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9 years ago

We purchased the first our sweet home. The NYME helped us to get mortgage for it. Wonderful experience with this mortgage broker! They were accessible, communicative and helped guide us through the process. We got the mortgage in a short period of time ...
We purchased the first our sweet home. The NYME helped us to get mortgage for it. Wonderful experience with this mortgage broker! They were accessible, communicative and helped guide us through the process. We got the mortgage in a short period of time with the best mortgage rate.We definitely recommend NYME to everyone who needs help with their mortgage.
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9 years ago

The purchasing of a new home can be quite a stressful event. Eugene Volynets and his team at NYME do their utmost to make the experience as easy as possible. Through their knowledge , honesty, and efforts we were able to purchase the home we really wanted ...
The purchasing of a new home can be quite a stressful event. Eugene Volynets and his team at NYME do their utmost to make the experience as easy as possible. Through their knowledge , honesty, and efforts we were able to purchase the home we really wanted. They were always available and prompt to answer all of our questions no matter what the question was. The warmth that they treated us with as well makes them the ultimate choice of a business to deal with in the future. When I need mortgage assistance in the future there will be no other choice but NYME. They truly did all the research to get us the best rate possible.
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10 years ago

We decided to refinance our mortgage due to the low interest rates and were referred to NYME through a friend. They were extremely professionally and did not try to sell us anything! Gave us exactly what we were looking for and were able to make it happen ...
We decided to refinance our mortgage due to the low interest rates and were referred to NYME through a friend. They were extremely professionally and did not try to sell us anything! Gave us exactly what we were looking for and were able to make it happen in a timely fashion! Super convenient! Made it a seamless process! Couldn't be happier with the result!
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10 years ago

I was recommended to use NYME by a friend to purchase our first home in Brooklyn. It was a luxury condo in Bensonhurst area. We were very nervous about our first purchase but the people at NYME made the process smooth and worry free. They explained to us ...
I was recommended to use NYME by a friend to purchase our first home in Brooklyn. It was a luxury condo in Bensonhurst area. We were very nervous about our first purchase but the people at NYME made the process smooth and worry free. They explained to us everything we needed to know and gave us key advice in getting the best deal. We ended up getting a great rate and thanks to their post-purchase advice, our monthly mortgage is now half of what it would be if we were to rent the same apartment. Huge thank you to everyone on the NYME team! Definitely recommend using them for your mortgage and home buying needs!
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10 years ago

My husband and I were looking to refinance our mortgage and were a bit hesitant and nervous due to issues with the first round. We were referred to Eugene and Teddy through a friend and are so thankful for it. From the beginning introduction through the c ...
My husband and I were looking to refinance our mortgage and were a bit hesitant and nervous due to issues with the first round. We were referred to Eugene and Teddy through a friend and are so thankful for it. From the beginning introduction through the closing, they guided us every step of the way. The process was seamless and they were so comforting to work with- they answered any questions we had (even the most ridiculous) and reviewed every detail with us. We cant be more grateful for them!
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10 years ago

When I recently refinanced, I used NYME and I couldn't be happier. Everyone I dealt with was very professional and easy to work with. They were able to answer all of my questions with ease and returned my phone calls in a timely manner. Thank you for a ...
When I recently refinanced, I used NYME and I couldn't be happier. Everyone I dealt with was very professional and easy to work with. They were able to answer all of my questions with ease and returned my phone calls in a timely manner. Thank you for a great experience!
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10 years ago

Great guys to work with. Found about this company on yelp and decided to shoot them an email. They responded to my email fairly quickly and our relationship started from their. I refinanced 2 properties with them, one investment and a primary residence. E ...
Great guys to work with. Found about this company on yelp and decided to shoot them an email. They responded to my email fairly quickly and our relationship started from their. I refinanced 2 properties with them, one investment and a primary residence. Everything went smoothly throughout our refinance. I would recommend NYME to all.
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11 years ago

I have used NYME services on many occasions, and each time Eugene Volynets exceeds my expectations. Time and time again the service provided are impeccable, efficient, and professional. He provided excellent advice which is the reason that I have come bac ...
I have used NYME services on many occasions, and each time Eugene Volynets exceeds my expectations. Time and time again the service provided are impeccable, efficient, and professional. He provided excellent advice which is the reason that I have come back to him 6 times. I highly recommend Eugene and the NYME for anyones future financing of their property.
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11 years ago

We've used New York Mortgage Exchange recently for a relatively complicated refinancing project. People of NYME made the process smooth and painless. Everybody was super helpful and very knowledgeable. We closed on time without any surprises. I would high ...
We've used New York Mortgage Exchange recently for a relatively complicated refinancing project. People of NYME made the process smooth and painless. Everybody was super helpful and very knowledgeable. We closed on time without any surprises. I would highly recommend NYME for any mortgage needs.
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11 years ago

highly recommend for all your mortgage needs
highly recommend for all your mortgage needs
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12 years ago

Professional, courteous and get the job done. A pleasure to work with them. Making a difficult, time consuming and stressful experience easy.
Professional, courteous and get the job done. A pleasure to work with them. Making a difficult, time consuming and stressful experience easy.
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